Patients excel at slamming our doctors online. Sometimes our words are thoughtful, constructive criticism, and other times we are just spewing. While it is necessary to vent sometimes, we run the risk of losing credibility if that is all we do. I hope my blog contributes to constructive patient conversation. Still, I don’t think I take enough time to acknowledge who has done right by me. So that’s what I want to do today.
Someone who’s done right by me: My anesthesiologist.
My first surgery had scary recovery room complications due to anesthesia. I was totally freaked out and didn’t want a repeat performance with my second surgery. I asked to speak with my anesthesiologist before going under the knife. He visited me an hour before hand and sat in a chair, eye level with me on the gurney. He listened to my concerns and past experiences. He explained in detail how he could adjust the combination of anesthesia to avoid a repeat experience. He spoke to me slowly and created a sense of relaxation. When I told him how helpful he was, he offered to visit me in the recovery room, and I gladly accepted. Before leaving he shook my hand, holding on to it for an extended period of time as we finished our talk. The anesthesia went off without a hitch and replaced my horrible memory with one of competency and safety.
I was looking for an MD with medical smarts, not a therapist. He gave me his smarts with incredible sensitivity that helped relax me at one of the most stressful times in my life. By calming me, he also made me an easier patient for the rest of the medical staff to cope with.
What healthcare professional has given you care that stands out from the crowd in a positive way? I hope a few doctors, nurses, and techs will read your comments and recognize what they are doing right, and/or see what could work better.